Privacy policy

PRIVACY POLICY

This Privacy Policy explains how Kittecube ("we", "our", "us") collects, uses, and shares your personal information when you visit or make a purchase from shop.kittecube.com (the “Site”).

1. PERSONAL INFORMATION WE COLLECT

When you visit the Site, we collect certain information automatically about your device, including:

Device Information: This includes your IP address, browser type, time zone, and cookies, along with details about the pages or products you view, the websites or search terms that directed you to the Site, and how you interact with the Site. We use tools like cookies, log files, web beacons, and pixels to collect this data.

Order Information: When you make a purchase, we collect details like your name, billing and shipping addresses, payment information, email, and phone number.

Personal Information refers to both Device Information and Order Information.

2. HOW WE USE YOUR PERSONAL INFORMATION

We use the Order Information to:

Process and fulfill your orders (including payment processing, shipping, and sending invoices or confirmations).

Communicate with you about your orders and any customer service issues.

Detect and prevent fraud and other potential risks.

Provide marketing, promotions, or product information based on your preferences.

We use the Device Information to:

Detect fraud or suspicious activity.

Improve and optimize our website, analyze customer interactions, and assess marketing campaign performance.

3. SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with trusted third parties to help us run our services:

Shopify: We use Shopify to power our online store. You can read more about how Shopify handles your information.

Google Analytics: We use Google Analytics to understand how customers use our Site. You can read about Google’s privacy practices and opt out of Google Analytics.

We may also share your data to comply with legal obligations, respond to lawful requests (like subpoenas or search warrants), or protect our rights.

4. DO NOT TRACK

Our Site does not adjust data collection practices in response to a Do Not Track (DNT) signal from your browser.

5. YOUR RIGHTS

If you're a European resident, you have the right to:

Access, correct, or delete your personal information.

Object to or restrict how we process your data.

If you wish to exercise these rights, please contact us using the details below. Your information may be transferred outside of Europe, including to the US and Canada, as part of our business operations.

6. DATA RETENTION

We retain your Order Information for as long as necessary to fulfill your order and for any legal or accounting purposes unless you request deletion.

7. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. Any updates will be posted on this page, and changes will be effective when posted.

8. CURRENCY CONVERSION NOTICE

By using the Site, you consent to allow third parties to process your IP address for currency conversion and store the selected currency in a session cookie. This helps ensure that prices are shown in your local currency while you browse.

9. CONTACT US

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights, please contact us at:

[Contact Information]
Email Address: service@kittecube.com 
Phone Number:+86 13590401310